This post will describe if you get charged if you cancel your Uber Eats order. We will also be explaining how you can cancel an order on Uber Eats. In addition to this, we will be checking out the different types of fees that Uber Eats can charge you with. We will also be looking at some of the advantages of using Uber Eats to order food.
Do I get charged if I cancel my Uber Eats order?
Yes, you will get charged if you cancel your Uber Eats order. However, if the restaurant merchant has not yet accepted your order, you can apply for a refund. Uber Eats also offers its users one lifetime refund that can be applied for even if the restaurant merchant has accepted the order, if the order is canceled within 5 minutes of placing it.
How to cancel an order in Uber Eats?
If you have placed an order in Uber Eats and now want to cancel it, you can follow the steps listed as follows.
- You will need to open your Uber Eats app and go to your ‘Live’ order
- You will find an option called ‘Help’ in the top right part of the app. Tap on this
- You can then click on the ‘Cancel Order’ option
- Uber Eats will ask you to confirm this once again for which you need to tap on ‘Cancel order’
Types of fees in Uber Eats
Uber Eats charges its customers many types of fees that can be clearly seen when the order is being broken down. The various types of fees that customers are charged in Uber Eats have been described as follows.
The cost of the food
A large part of the order subtotal in Uber Eats will be the actual cost of the food. It has to be noted that the cost of the dish in Uber Eats can be slightly higher than the actual meal in the restaurant. Customers can easily reduce the cost of the food through promo codes and discounts in the app.
The delivery fee
There is also the delivery fee in Uber Eats that is charged to the customer. However, members of Uber One are exempt from delivery charges as long as their order subtotal crosses the minimum limit. This delivery fee can depend on the location of the restaurant, the location of the customer and also the distance between the two.
The service fee
Uber Eats charges its customers a service fee that is practically 10 percent of the order subtotal. This service fee is for actually using the delivery services of Uber Eats and mainly goes toward the maintenance and updating of the Uber Eats app itself.
The cancellation fee
If the customer is canceling their order once the restaurant merchant has accepted it, they will be charged a cancellation fee. If the order has been canceled before the restaurant merchant has accepted the order, the customer can apply for a refund.
The busy fee
Uber Eats will also charge a busy fee if the order has been placed during peak hours. The peak hours can vary from city to city and are usually the lunch hours during weekdays and evenings on Friday and Saturday. This busy fee will also be applied during big events like ball games and concerts when the demand for food delivery will be very high.
The priority fee
A priority fee will be applied if the customer wants the food order to reach them in a very short span of time. This priority fee will ensure that the delivery driver does not stop for any pick-ups or deliveries on the way and thus brings the food to the customer in a short period of time.
The delivery adjustment fee
A delivery adjustment fee will be applied if the customer is making changes to their order once it has been accepted by the restaurant merchant. This can be the addition of sides or portions as well. The delivery adjustment fee will also be applied if the customer is changing their delivery address once the order has been accepted.
The small order fee
A small order fee will be applied in Uber Eats if the customer’s order subtotal does not cross the minimum limit. This small order fee can easily be avoided when the customer adds extra items to their cart.
The CA driver’s benefits fee
If the customer is a resident of California, they will need to pay a CA driver’s benefits fee. This fee goes towards the funding according to Provision 22. These funds are used to help independently contracted delivery drivers through a minimum earnings guarantee, a healthcare stipend, among many other advantages.
Advantages of using Uber Eats
Some of the advantages that users can experience on Uber Eats have been described below.
- Uber Eats has plenty of choices
- It allows multiple payment modes
- It has live tracking features
- It has push notification features
- It allows group ordering
This post has described if you get charged if you cancel your Uber Eats order. We have also explained how you can cancel an order on Uber Eats. In addition to this, we have checked out the different types of fees that Uber Eats can charge you with. We have also looked at some of the advantages of using Uber Eats to order food.
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