Why is my Uber Eats delivery fee so high? (+3 Helpful tips)

In this post, we will explain why your Uber Eats delivery fee can be so high. We shall also check out the various types of fees that are involved in Uber Eats. In addition to this, we will be mentioning some ways through which you can save money while ordering on Uber Eats. Uber Eats is one of the most popular food delivery apps today and works in six continents.

Why is my Uber Eats delivery fee so high?

Your Uber Eats delivery fee can be so high due to surge pricing. This happens particularly during peak hours when the demand is more than the number of delivery personnel. Surge pricing is also applied on certain occasions, like when it is raining, since the delivery persons need to put in more effort to deliver food on time.

Types of fees in Uber Eats

While Uber Eats has a variety of fees, it is definitely very transparent about all this. And thus, the customer is not exposed to any hidden fee while ordering food through the app. The different types of fees that are involved in Uber Eats have been described as follows.

Delivery fees

The delivery fee is the money that customers pay for the food to be delivered to them. This mainly depends on the location of the customer and the location of the restaurant. The farther away that a restaurant may be, the higher the delivery fee will be. Uber Eats will explicitly show the customer the cost of the delivery fee before they place the order.

Small order fee

The small order fee is applied to any order whose subtotal is less than $10. This is usually around $2. If the subtotal is less than $15, the small order fee is charged at $3. The small order fee can be cancelled when the customer adds more items to their cart.

Service fee

The service fee in Uber Eats is normally 10% of the subtotal cost of the order itself. This is only for those restaurants which are using the delivery services of Uber Eats. If the restaurant is using the delivery services of Uber Eats, this service fee will not be applicable.

Priority fee

The priority fee is for those orders that customers want to be delivered on priority. This is usually a very small fee and will ensure that the delivery person does not stop for any other deliveries or pick-ups on the way. This will guarantee a much quicker delivery of the food than normally expected.

Delivery adjustment fee

The delivery adjustment fee in Uber Eats is applied when the customer makes changes to their order once it has been placed. This is usually when the customer changes the address or location of the delivery which means that the delivery person is put at more inconvenience.

Busy fee

There is also a busy fee that is applied to those orders which are placed within peak hours. These can range from city to city but are usually between 11am to 2pm for lunch and 5pm to 11pm on weekdays. This is even more on Friday nights and Saturday nights. However, this is not applicable for orders that have been pre-booked before peak hours.

 

Cancellation fee

Cancellation fees are also present in Uber Eats. This is if the customer decides to cancel their order once the food preparation has begun. This cancellation fee is to basically credit the delivery person for their time and effort.

 

CA Driver Benefits fee

If the customer is residing in California, they will be subject to a CA Driver Benefits Fee through which the drivers are benefited through Proposition 22. These benefits include a stipend for healthcare, insurance coverage and a minimum earnings guarantee.

 

Tips for drivers

While this is completely up to the customer, tipping can also be included in the fees. Most customers tip the delivery persons through the app and can be any amount. A generally accepted tip amount for Uber Eats delivery persons is between 10% and 15% of the order subtotal.

 

Cost of the food

Finally, the customer needs to also pay for the actual food. This can differ based on the restaurant and the dish being ordered. The costs of the dishes in Uber Eats will be slightly higher than those mentioned in the restaurant’s physical menu. This can be reduced by using the promo codes and discounts that crop up often in the Uber Eats app.

How to save money on Uber Eats?

Uber Eats does charge you extra for the meals to be delivered straight to your home. However, the app also makes it easily possible to save money while getting access to delicious food from the comfort of your home. Some ways to save money in this app have been listed below.

  • Keep an eye out for promo codes, discounts and special offers in the Promotions section of the Uber Eats app
  • Use the filter features in Uber Eats to sort the restaurants by price. In doing so, you will be able to see the cheapest restaurants first in the app
  • Pre-order your food so that you are not charged any busy fees. These busy fees are usually applied to orders which are placed during peak hours.

Conclusion

In this post, we have explained why your Uber Eats delivery fee can be so high. We have also checked out the various types of fees that are involved in Uber Eats. In addition to this, we have mentioned some ways through which you can save money while ordering on Uber Eats.

If you like this post, please leave your comments and questions below.

Citations

https://en.wikipedia.org/wiki/Uber_Eats

https://www.crunchbase.com/organization/uber-eats

https://craft.co/ubereats

https://www.theverge.com/2019/3/19/18272791/uber-eats-new-booking-delivery-service-fees-confusion-meaning

https://joelleparenteau.medium.com/why-uber-eats-is-a-necessary-evil-9b1f329eedf0

What was missing from this post which could have made it better?

Hi, I am Charlotte, I love cooking and in my previous life, I was a chef. I bring some of my experience to the recipes on this hub and answer your food questions.