Why does Uber Eats have so many fees? (+3 Uber Eats features)

In this blogpost, we will discuss why Uber Eats has so many fees. We will also explain the different fees that customers can expect to pay while ordering food from Uber Eats. Finally, we will describe the various important features that are present in Uber Eats, which make it such an advantageous On-Demand food delivery app.

Why does Uber Eats have so many fees?

Uber Eats has so many fees in order to pay delivery drivers for their work and also bring in more profit. Some fees in Uber Eats are necessary fees that are present in every order, such as the delivery fee and the service fee. However, there are also special fees that are applied in only certain conditions, like the busy fee and the priority fee.

Different fees in Uber Eats

Uber Eats has many different types of fees that customers or users will need to pay. These fees have been discussed in the section below.

The cost of the food

The cost of the food in Uber Eats is the biggest chunk that the customer needs to pay. This cost can depend on the cuisine type, the special requirements of the customer, the portion sizes and also the price range of the restaurant itself. This cost can be brought down by using promo codes and coupons.

The delivery fee

The customer also needs to pay a delivery fee in Uber Eats. This delivery fee is for the convenience of having the food order picked up from the restaurant and delivered to the address of the customer. This delivery fee will not need to be paid by members who have subscribed to the Uber One plan in Uber Eats.

The service fee

There is also a service fee in Uber Eats. This service fee is usually 10 percent to 15 percent of the order subtotal in Uber Eats. The service fee in Uber Eats goes towards the maintenance and upkeep of the app itself and was not present originally in the app.

The small order fee

Those customers, whose orders have not crossed the minimum limit set in Uber Eats, need to pay a small order fee. However, this fee will be removed if the customer happens to add extra items to their cart.

The busy fee

There is also a busy fee in Uber Eats that is similar to the surge pricing in Uber. This is applied when the order has been placed during peak hours when the number of orders is usually much higher than the number of available delivery drivers. This busy fee will be absent in scheduled orders, even if the delivery takes place during peak hours.

The delivery adjustment fee

There is also a delivery adjustment fee in Uber Eats. This fee is applied only if the customer is making changes to their order once it has been placed. These changes can be in the form of accompaniments or sides and even changes in the delivery address. The amount of fees that will be collected can vary depending on the level of changes.

The priority fee

Some users may want their food orders to reach them in a very short span of time. These customers can place their order on priority status for which a priority fee will be collected. When the order is on priority status, the delivery driver will not stop for any other pick-ups or deliveries and come straight to the customer’s delivery address.

The cancellation fee

There is also a cancellation fee in Uber Eats. This cancellation fee will be applied only if the order has been canceled after the restaurant merchant has accepted the order. All users or customers of Uber Eats have a once-in-a-lifetime no cancellation fee offer which can be used only if the order is canceled within 20 minutes.

The CA driver’s benefits fee

If the customer is a resident of California, they will need to pay a CA driver’s benefits fee according to Proposition 22. This fee goes towards bringing benefits to independently contracted delivery drivers, such as minimum earnings guarantees and even healthcare stipends.

Important features of Uber Eats

Uber Eats has a great many features which have contributed to its success and popularity. Some of the important features that are present in Uber Eats have been summarized as the following points.

  • Uber Eats has a very smart curation of restaurants which means that the customer has a lot of options to choose from. The app has both high end restaurants in addition to very inexpensive options as well.
  • There are also very useful filters in the app through which the customer can easily find what they are looking for. This is seen as a necessary factor as the large collection of restaurant options can make it overwhelming for customers.
  • In addition to the filters, Uber Eats also uses artificial intelligence through which the customer is given appropriate recommendations or suggestions based on their past ordering history. This can make it even easier for the user to order from the app.

Conclusion

In this blogpost, we have discussed why Uber Eats has so many fees. We have also explained the different fees that customers can expect to pay while ordering food from Uber Eats. Finally, we have described the various important features that are present in Uber Eats, which make it such an advantageous On-Demand food delivery app.

If you like this blogpost, please leave your comments and questions below.

Citations

https://en.wikipedia.org/wiki/Uber_Eats

https://www.crunchbase.com/organization/uber-eats

https://craft.co/ubereats

https://www.datanyze.com/companies/uber-eats/371475626

https://www.owler.com/company/ubereats

https://www.businessinsider.com/what-is-uber-eats

What was missing from this post which could have made it better?

Hi, I am Charlotte, I love cooking and in my previous life, I was a chef. I bring some of my experience to the recipes on this hub and answer your food questions.