What’s the best app for food delivery? (+3 great options)

In this post, we will discuss what the best app for food delivery is today. We will also be checking out some of the unique features of the top three food delivery apps in the present market, which are DoorDash, Uber Eats and GrubHub. While these share many features, there are also certain characteristics that set them apart.

What’s the best app for food delivery?

According to the ratings in Google Play store and the Apple App store, the best app for food delivery in the US is DoorDash. The simplicity of the layout of the DoorDash app is the primary reason why people prefer DoorDash to other food delivery apps. In addition to this, DoorDash operates in many cities and can be useful for both small and large orders.

Unique features of DoorDash

DoorDash is certainly one of the most popular apps for food delivery and has been in operation since 2013. Some of the unique features of DoorDash have been explored in the points given below.

  • DoorDash operates in even small cities and towns and thus has gained a larger user population. The app not only concentrates in large cities but also suburban areas where the competition is much lesser.
  • The app allows dual rating. Through this feature, the user is able to rate the quality of the food that has been delivered. They can also rate the delivery person. In addition to reviews, these ratings can greatly promote dishes and restaurants and make the experience of other customers much better.
  • DoorDash also has a top-menu option. In this option, the customer can see the most popular dishes from the restaurant that they are browsing. This menu option can be great for those users who tend to be confused while ordering from a restaurant. This feature is certainly one of the best in the app.
  • DoorDash also allows users to pre-order their food much in advance. The app allows pre-ordering up to a week’s worth of time. Through this pre-ordering feature, even very busy individuals can make sure they are getting their food on time.
  • DoorDash gained a lot of appreciation, particularly for its attitude towards small restaurant businesses and hole-in-the-walls which other food delivery apps might look over. It also took really good care of its delivery drivers during the lockdowns where food delivery was at an all-time high.

Unique features of Uber Eats

Uber Eats is another great food delivery app that is relatively new to the game. Even though it is pretty new, Uber Eats has already created a niche for itself in this industry, due to the smart use of AI and customer care. Some of the most unique features that are available in Uber Eats have been described in the points below.

  • Uber Eats uses algorithms very wisely in order to ensure that the platform is personalized to every customer. The algorithm uses the ordering history of the customer to recommend new dishes or restaurants that they might be interested in. This makes the food ordering process quite simple and quick for the users of Uber Eats.
  • The background team of Uber Eats does a pretty good job of bringing plenty of information to the customer about the restaurant as well as the dishes they are perusing. Thus, even the most particular person in the lot will have a satisfying food ordering process in the app.
  • While Uber Eats may be slightly costlier than other food delivery apps, the platform does a great job of providing promo codes and offers. These serve mainly two purposes, which are restaurant promotion and marketing and also helping the customer save a lot of money. This keeps customers loyal to the app.

Unique features of GrubHub

GrubHub is definitely one of the pioneers of food delivery and has been in the market for a very long time. Many users of food delivery apps who started with GrubHub have been committed to it, mainly due to its ease of use and constant development. Some of the unique features that GrubHub has to offer have been explored in the points below.

  • GrubHub allows ASAP orders or rush orders, through which customers can get their food in a very short span of time. This is allowed for both delivery as well as pickup of the food. Customers can simply place an ASAP order and give an instruction to deliver the food as quick as possible.
  • GrubHub is mainly known for its customer service. Through this feature, the needs of the user are taken care of quickly and efficiently. The customer support team of GrubHub is available by telephone as well as chats and is usually very responsive.
  • GrubHub also has a map-based search through which the customer can browse available restaurants in a particular area of the map. This makes their search results a lot more particular and very specific. This also assists in delivering food faster to the customer as they will be shown only restaurants that operate in that particular area.

Conclusion

In this post, we have discussed what the best app for food delivery is today. We have also checked out some of the unique features of the top three food delivery apps in the present market, which are DoorDash, Uber Eats and GrubHub.

If you like this post, please leave your comments and questions in the space below.

Citations

https://www.digitaltrends.com/home/best-food-delivery-apps/

https://agiletech.medium.com/doordash-business-model-revenue-sources-9bde771f1d0e

https://www.theverge.com/2020/5/28/21273696/doordash-main-street-strong-storefront-online-delivery

https://www.spaceotechnologies.com/build-food-delivery-app-ubereats-top-features/

https://en.wikipedia.org/wiki/Grubhub

https://www.crunchbase.com/organization/grubhub

https://craft.co/grubhub

What was missing from this post which could have made it better?

Hi, I am Charlotte, I love cooking and in my previous life, I was a chef. I bring some of my experience to the recipes on this hub and answer your food questions.