What are the different levels of Uber Eats drivers? (+3 Pros for drivers)
This article will discuss what the different levels of Uber Eats drivers are. We will also mention how Uber Eats drivers can improve their ratings and rankings in Uber Eats. Finally, we will explore the different reasons as to why delivering for Uber Eats is a pretty common gig these days.
What are the different levels of Uber Eats drivers?
The different levels of Uber Eats drivers are namely partner level, gold level, platinum level and diamond level. To get to each one of these levels, the delivery driver needs to have a certain number of points. These levels are part of the Uber Pro program which is an incentivized program to motivate Uber drivers as well as delivery drivers for Uber Eats.
The various levels and their details have been discussed in this section:
The Partner level in Uber Pro is for those delivery drivers who have joined the program freshly and thus do not have any reward points. These reward points can be earned by the driver by completing delivery requests. They get one point for every delivery and two for each completed by 12pm to 7pm. Six points will be given for deliveries completed between 5pm to 9pm.
The Gold level in Uber Pro is for those delivery drivers who have earned 400 reward points by completing deliveries for Uber Eats. In addition to the reward points, the delivery drivers need to also have a satisfaction rating of 85% from their customers as well as the restaurant partners of Uber Eats.
The Platinum level of Uber Pro is for those delivery drivers who have earned 800 reward points. In addition to this, they also need to have an 85% rating from customers as well as restaurants. The satisfaction rating must also be maintained for a certain period of time before it can be considered.
The Diamond level in Uber eats is perhaps the highest level there is. To attain this level, the delivery driver needs to have 1,200 reward points in addition to an 85% satisfaction rating from customers and restaurant partners in Uber Eats.
How can Uber Eats drivers improve their ratings?
Since a higher rating can bring in more delivery requests for the Uber Eats driver, along with many perks and incentives, the delivery drivers for this On-Demand food delivery app need to continuously strive to improve their ratings at all times. A few ways to do this have been summarized as follows.
By improving their customer service
The best way a delivery driver can improve their ratings in Uber Eats is by working on their customer service. Good customer service means practicing being kind and courteous to the customer at all times. The delivery driver should also call the customer ahead of time or message them in case there is a delay in the delivery process.
By dressing the part
The delivery driver for Uber Eats should also make sure that they are dressing neatly and properly. They can choose to wear the Uber Eats t-shirt or their own clothes. Whatever the choice may be, they must be clean and pressed in order to give a good impression to the customer which can positively affect their ratings.
By separating hot and cold items
The delivery driver in Uber Eats should also try their best to preserve the freshness and quality of the dish from the restaurant to the customer. This can be improved by using an insulated food bag through which the hot and cold items can be kept separate from each other. The bag can also be used to carry beverages upright to avoid spillage and messy cleanups.
By taking a picture
Delivery drivers should also maintain their credibility and be accountable for their actions. One important step each delivery driver must do, especially in situations like contactless deliveries, is to take a picture of the food parcel on the customer’s doorstep. It is recommended that the picture with the food bag to further increase the validity.
By checking the items in the order
Delivery drivers in Uber Eats should also make sure that all the items that the customer has ordered are present in the package. This can be ensured by checking the package yourself or by asking the person at the restaurant to confirm. Napkins, ketchup packets and cutlery (if the customer has requested it) should also be packed.
Advantages of delivering for Uber Eats
While being an Uber Eats delivery driver is not exactly a corporate career, it still is a highly preferred gig. Some of the advantages of delivering for Uber Eats are:
- Regular earnings which can be cashed out on a daily basis through Instant Pay. The earnings are deposited automatically into the bank account of the driver on a weekly basis.
- Multiplied pay rates during peak hours and Boost Earnings which can lead to more money.
- Frequent bonuses and incentives which can be attained by completing Quests on Uber Eats.
Other FAQs about Meal Delivery Services that you may be interested in.
This article has discussed what the different levels of Uber Eats drivers are. We have also mentioned how Uber Eats drivers can improve their ratings and rankings in Uber Eats. Finally, we have explored the different reasons as to why delivering for Uber Eats is a pretty common gig these days.
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