Is Uber Eats busy? (+7 Uber Eats features)

In this article, we will answer if Uber Eats is busy. We will also check out the different types of fees that Uber Eats applies for its customers. Finally, we will explain some of the salient features that are present in this On-Demand food delivery app. Uber Eats is present in six continents and operates in more than 45 different countries.

Is Uber Eats busy?

Uber Eats can be busy during the peak hours when the demand for food delivery will be much higher than the number of available delivery drivers. These peak hours are usually the lunch hours during weekdays and dinner time. The peak hours can also extend to the evenings during weekends, such as Friday night and Saturday night.

During these peak hours, Uber Eats actually charges an additional busy fee that the customer needs to pay. The busy fee might also be applied in events like bad weather or rainy weather when there might not be many delivery drivers on the road.

Types of fees in Uber Eats

Customers who are placing orders in Uber Eats will come across a number of fees in the app. The various types of fees in Uber Eats have been described as follows.

The cost of the meal

The cost of the meal in Uber Eats has to probably be the biggest expense for the delivery driver. This cost can vary depending on the type of the restaurant and also the price ranges within which it operates. The customer can also reduce the costs of the meal through promo codes and coupons.

The delivery fee

There is also a delivery fee in Uber Eats for the convenience of having the food delivered to them from the restaurant. This delivery fee will be waived off for those who are members of the Uber One subscription plan. The delivery fee in Uber Eats depends on the location of the restaurant, the delivery address and the distance between the two.

The service fee

There is also a service fee in Uber Eats that the user needs to pay. This service fee is approximately 10 percent of the order subtotal, and can go up to 15 percent as well. This service fee goes towards the maintenance and the upkeep of the Uber Eats app.

The busy fee

There is also a busy fee in Uber Eats that will be applied when the order is being placed during peak hours. The busy fee is usually applied when the demand for food delivery is much higher than the number of available drivers.

The cancellation fee

There is also a cancellation fee in Uber Eats that is applied if the customer is canceling the order after it has been placed. The cancellation fee will be only applied if the customer is canceling the order after the restaurant has accepted it. However, all users of Uber Eats have a once-in-a-lifetime no cancellation fee policy which is permissible only if the customer is canceling their orders within 15 minutes of placement.

The delivery adjustment fee

Uber Eats has a delivery adjustment fee that will be applied if the customer is making any changes to their order after it has been placed. This can be in the form of adding accompaniments or sides to the meal. The delivery adjustment fee will also be applied if the customer is changing the delivery location after the order has been accepted by the restaurant merchant.

The small order fee

There is also a small order fee in Uber Eat that will be applied if the order subtotal is much lesser than the minimum limit. If the customer is adding extra items to their cart, this small order fee will be automatically removed.

The priority fee

The priority fee in Uber Eats is only for those orders which are on priority status. If the order is on priority status, this means that the delivery driver will not stop for any pick-ups or deliveries when they are on their way to deliver this particular order.

The CA driver’s benefits fee

When the customer is using Uber Eats in the region of California, they will need to pay a CA driver’s benefits fee. This is according to Proposition 22 which classifies the delivery drivers of On-Demand apps as independent contractors. This fee goes towards benefits for delivery drivers such as healthcare stipends and also a minimum earnings guarantee.

Salient features of Uber Eats

Uber Eats has a large number of salient features, such as,

  • Live tracking and push notifications
  • Easy and simple group ordering with bill splitting
  • Map feature for exploring nearby localities
  • Uber One membership for additional advantages like zero delivery fees for unlimited orders
  • Multiple payment methods like credit cards, debit cards, online banking, digital wallets and even cash payments
  • Large collection of restaurants from different categories like price ranges, cuisine types and nutritional requirements
  • Smart algorithms that bring up recommendations based on the user’s past ordering history

Conclusion

In this article, we have answered if Uber Eats is busy. We have also checked out the different types of fees that Uber Eats applies for its customers. Finally, we have explained some of the salient features that are present in this On-Demand food delivery app.

If you like this article, please post your comments and questions in the space below.

Citations

https://en.wikipedia.org/wiki/Uber_Eats

https://craft.co/ubereats

https://www.crunchbase.com/organization/uber-eats

https://www.datanyze.com/companies/uber-eats/371475626

https://www.investopedia.com/articles/personal-finance/111015/story-uber.asp

https://www.forbes.com/sites/bizcarson/2019/02/06/ubers-secret-gold-mine-how-uber-eats-is-turning-into-a-billion-dollar-business-to-rival-grubhub/

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Hi, I am Charlotte, I love cooking and in my previous life, I was a chef. I bring some of my experience to the recipes on this hub and answer your food questions.