Is Grubhub better than DoorDash? (+Special Features)

This article will discuss if Grubhub is better than DoorDash. To understand this question better, we will be checking out some of the special features of using Grubhub. We will also be describing the various features that DoorDash has to offer to its customers. Food delivery apps like Grubhub and DoorDash are a trending market, which is bound to only grow.

Is Grubhub better than DoorDash?

It is safe to say that DoorDash is better than Grubhub. When comparing the Grubhub app and the DoorDash app, it can be seen that the latter has a better rating in the Apple App store and the Google Play store. DoorDash has a solid rating of 4.8 in the Apple App store and a rating of 4.6 in the Google Play store while Grubhub is rated 4.7 in Apple App store and 4.5 in Google Play store.

Special features of Grubhub

Grubhub has a number of special features that make it super popular with the masses. This food delivery app is a pioneer and has been around since 2004. Some of the best features that Grubhub has to boast about have been explored in the points as follows.

 

Grubhub has a pretty great curation of restaurants

As Grubhub has been around a lot longer than many other food delivery platforms, the collection of restaurants that are available in this app is much larger than others. The restaurants in this food delivery app cover all types of cuisines and also all types of price ranges. Thus, customers can easily order from tiny shacks to high-end restaurants from a single app.

It allows curbside pickup

Curbside pickup is also made possible in Grubhub. This feature came into place after the onset of the coronavirus pandemic in which in-person communication was shunned. Through curbside pick-up, the customer can easily place the order from the restaurant and get their food without coming into contact with a delivery person.

It allows payments through various gateways

Payments in Grubhub can also be made through many methods. This food delivery app allows customers to pay through credit cards and debit cards and even online banking. Furthermore, payments through digital wallets, which are all a rage now, such as Amazon Pay, Apple Pay and Google Pay are also accepted here.

The customer support is excellent

Grubhub has been known to provide excellent customer support to its users. The customer support is available through phone or email and has been known to be quick and prompt in their responses. This customer support is available for issues related to the food order itself and even for problems related to the delivery partners.

It also delivers groceries

In addition to delicious food from restaurants, Grubhub also delivers groceries from convenience stores. The app has partnered exclusively with 7-Eleven which assures one of the largest ranges of groceries and household supplies in the US. Additionally, Grubhub has also tied up with Buyk through which the grocery deliveries are assured within 15 minutes of placing the order.

It has Grubhub+

Grubhub also has a monthly subscription called Grubhub+ through which the customer gets additional perks and advantages. Grubhub+ is a monthly subscription that is designed keeping in mind those customers who use Grubhub for their food and grocery needs on a regular basis. Customers can enjoy free delivery and rewards with their orders using Grubhub+.

Special features of DoorDash

DoorDash is known for its quick and easy delivery methods, using trained personnel called Dashers. This food delivery app has been around since 2013 and operates in the United States, Canada, Germany, Japan and Australia. Some of the special features that customers can expect to experience on this food delivery app have been described in the points below.

DoorDash allows scheduled deliveries

DoorDash allows its customers to order their meals much in advance through a pre-delivery feature. Through this feature, the customers can order their food up to a week in advance. This can be great for those who have very busy schedules and may forget to order meals in the day. This can also be superb for high demand seasons such as festival times.

It has a top menu option

DoorDash has a top menu option through which the customer is shown the most popular dishes in the restaurants. The items in the top menu are selected using the ratings and reviews given by other customers in the portal. The top menu option makes the food ordering process much simpler and easier, especially for picky eaters.

It allows dual rating

This food delivery app also has a dual rating system. Here, the customer not only rates the quality of the dish that has been delivered by the restaurant. In addition to this, the customer will also rate the delivery person and the approach with which they delivered the meals. This can be useful for other customers who are using DoorDash.

It allows DoubleDashing

DoorDash also has a feature called DoubleDashing. This is one of the most recent features and was introduced to bring more convenience to the customer, while helping them save money on delivery fees. Customers can now order meals from a certain restaurant, while also ordering pick up of grocery items from convenience stores which are nearby.

Conclusion

This article has discussed if Grubhub is better than DoorDash. To understand this question better, we have checked out some of the special features of using Grubhub. We have also described the various features that DoorDash has to offer to its customers.

If you like this article, please post your comments and questions in the space below.

Citations

https://en.wikipedia.org/wiki/Grubhub

https://www.crunchbase.com/organization/grubhub

https://www.ncrypted.net/blog/how-does-grubhub-work/

https://www.prnewswire.com/news-releases/grubhub-launches-ultrafast-delivery-in-partnership-with-buyk-301488016.html

https://en.wikipedia.org/wiki/DoorDash

https://www.bloomberg.com/profile/company/0881510D:US

https://www.crunchbase.com/organization/doordash

https://pitchbook.com/profiles/company/58167-28

What was missing from this post which could have made it better?

Hi, I am Charlotte, I love cooking and in my previous life, I was a chef. I bring some of my experience to the recipes on this hub and answer your food questions.