How is Grubhub different from DoorDash? (+5 Features of each)

In this article, we will be answering how Grubhub is different from DoorDash. We will also be looking at the best features of Grubhub as a food delivery service. In addition to this, we will be showing you the important features that are present in DoorDash that make it a very popular delivery app.

How is Grubhub different from DoorDash?

Grubhub is different from DoorDash mainly in the manner of availability. DoorDash is available in a lot more areas when compared to Grubhub. The main differences between Grubhub and DoorDash have been displayed in the following table.

 Feature Grubhub  DoorDash
 Founding year  2004 2013
 Free Trial  14 days 30 days
 Availability  >4000 U.S. cities >7000 cities in total
 Delivery fees  <$7 on average $5 – $8 on average
 Surge pricing  Yes No
 Alcohol delivery  Yes Yes

Best features of Grubhub

Grubhub is a food delivery platform that is based out of Chicago. This food delivery platform was founded in 2004 by Mike Evans and Matt Maloney. As of 2019, the company went public and is listed in the New York Stock Exchange under the symbol “GRUB”. The best features of this popular food delivery app have been showcased in the following section.

It provides seamless customer experience

One of the best features that are present in Grubhub is the customer experience and customer support. Most customers have felt that the app of Grubhub is pretty smooth and makes the ordering really easy. In case of any problem in the order process, the customer support team and the tech support of Grubhub is always ready to help at any time of the day.

The ordering process is quite easy

The ordering process in Grubhub is also pretty easy and very seamless. Even those who are new to the food ordering process in Grubhub will get the hang of the app in no time. The customer can even log in to Grubhub using their social media. Once they have placed the order, they can even track the location of their order in real-time.

It allows alcohol delivery

Grubhub not only allows ordering of food, but the customer can also order alcohol through this app. This feature is available in only certain locations and is only meant for those who are 21 years or older. The delivery driver will also ensure that the customer is not intoxicated when receiving the order.

It allows a variety of payment methods

Grubhub also allows a number of payment methods for the customer to choose from. The customer can choose to pay for their food order through Apple pay, PayPal, credit cards or even debit cards. eGift cards can also be used to pay for the food order. In some areas, Grubhub also allows cash for their food order.

It has a pre-ordering feature

In Grubhub, the customer can not only place orders for immediate usage but also has a pre-ordering feature. Through the pre-ordering feature in this food delivery app, the customer can place orders two days to four days well ahead of time. These orders can also be tracked through the Grubhub app.

Unique features of DoorDash

DoorDash is another popular delivery service that currently operates in the United States, Canada, Australia and even Japan. In the United States, this food delivery app operates in all the 50 states and works with large businesses and even small eateries. The most unique features of DoorDash have been discussed in the following points.

There is a dual-rating option here

One of the most unique features in DoorDash is the dual-rating feature. As per this, the customer will be able to provide a rating for not only the restaurant, but also the Dasher. In this method, future customers of DoorDash will be able to choose the restaurant based on the rating that other customers have provided.

DoorDash has a top menu option

There is also a top-menu option in DoorDash. The dishes in the top-menu of DoorDash are those which have been highly rated and reviewed by other customers. Through this top-menu, the customer can easily choose their meals from DoorDash, thus making the choosing process much simpler even for picky eaters.

It uses Artificial Intelligence wisely

DoorDash also makes smart use of artificial intelligence to improve the customer experience of its users. Through the AI, the customers will be shown options that are more suited for them based on their order history. This makes it pretty simple for customers to choose options as they will be recommended options that they are bound to enjoy.

It allows easy customization

The customer can also easily personalize and customize their orders as per their needs and requirements. The customizations sought by the user will be communicated to the restaurant which will personalize the dish for the customer’s satisfaction.

Customers can avail easy discounts

Discounts and offers are also available galore in DoorDash. These discounts make the app even more attractive to the users as they will be able to save a lot of money while ordering their favorite dishes. DoorDash also has a subscription called DashPass through which customers can avail even more offers.

Other FAQs about Grubhub that you may be interested in.

What’s cheaper, DoorDash or Grubhub?

Which is better, Uber Eats or Grubhub?

Does Grubhub have a distance limit?

Conclusion

In this article, we have answered how Grubhub is different from DoorDash. We have also looked at the best features of Grubhub as a food delivery service. In addition to this, we have shown you the important features that are present in DoorDash that make it a very popular delivery app.

If you like this article, please post your comments and questions below.

Citations

https://en.wikipedia.org/wiki/Grubhub

https://www.crunchbase.com/organization/grubhub

https://craft.co/grubhub

https://pitchbook.com/profiles/company/51258-16

https://en.wikipedia.org/wiki/DoorDash

https://www.crunchbase.com/organization/doordash

https://www.bloomberg.com/profile/company/0881510D:US

https://www.comparably.com/companies/doordash/mission