Can you get deactivated from Uber Eats? (+9 Uber Eats guidelines)

This blogpost will explain if you can get deactivated from Uber Eats. In addition to this, we will take a close look at some of Uber and Uber Eats community guidelines. Finally, we will check out some of the top features of Uber that make it such a highly acclaimed and well-liked On-Demand food delivery app.

Can you get deactivated from Uber Eats?

Yes, you can get deactivated from Uber Eats due to various reasons. The main reason why someone can get deactivated from Uber Eats is because they might have violated any one of the community guidelines that Uber Eats requires both customers and delivery persons must follow. It can also be because Uber Eats has received a report that requires a deep review.

Community guidelines of Uber Eats

Uber Eats and Uber have created a set of community guidelines that are necessary for everyone on the network to follow. Any violation of these can lead to a deactivation of the Uber account itself. Some of the community guidelines that have been crafted for the users of Uber and Uber Eats have been described in the following section.

No physical contact without consent

The most important community guideline that every user of Uber and Uber Eats has to follow is to avoid physical contact, especially that without consent. However, there are certain exceptions for this. One of the exceptions is at times where a person may need physical assistance and request it, such as riders who are using the Uber Assist option.

Against sexual assault and misconduct

Sexual misconduct is taken very seriously in Uber and Uber Eats. This not only refers to physical actions but verbal actions such as commenting on someone’s looks, even if it is meant to be a compliment. Questions about sexual orientation can also be categorized under sexual misconduct which leads to account deactivation.

No rude behavior

Rude behavior from the part of the drivers or the delivery persons or the customers is another thing that is not accepted in Uber Eats. Rude behavior which can be physically threatening to the users is especially a big no-no in Uber Eats. This means staying away from making physical threats or even using discriminatory language.

No contact after the trip or delivery

Another action that is not allowed in Uber and Uber Eats is contact once the ride has ended or when the delivery has been completed. However, there is an exception here in case the rider has lost something in the vehicle or the delivery person has left something behind at the delivery address.

No discrimination

Uber and Uber Eats make sure that everyone is safe in the platform. This means that everyone has to be accepting of everyone else and not participate in racism or discriminatory actions of any kind. This also means not judging anyone based on their sexual orientation, sex, the language that they speak or even their location.

No sharing of accounts

Uber and Uber Eats also do not allow accounts to be shared between persons. Only the creator of the account is allowed to use the account along with their username, password and even their photos. This platform also requires the Uber driver or the Uber Eats delivery driver to complete all parts of the process by themselves.

No underage users

Uber and Uber Eats also do not allow underage people to work on the platform. To register on the account the person needs to be 18 years or older. This also means that the riders for Uber should be 18 years or older or should be accompanied by an adult. This also applies to Uber Eats where food is being delivered.

No prohibited items

Certain items are also prohibited from Uber and Uber Eats. This especially refers to merchants on Uber Eats. Substances like Cannabidiol (CBD) and Tetrahydrocannabinol (THC) are not allowed to be offered through Uber eats. If such things are posted for sale, Uber Eats may remove the restaurant merchant altogether.

Ensure proper delivery of orders

Uber Eats delivery drivers must also ensure that the orders and their items should be delivered on time and also done properly. This means following guidelines such as separating halal food from non-halal food as directed by the restaurant merchant. The delivery driver must also avoid opening the package during the delivery process and must not tamper with it.

Top features of Uber Eats

In addition to the many community guidelines that it follows to create a better experience for customers, Uber Eats has numerous features that make it such a successful food delivery app, such as,

  • It allows orders to be placed much in advance, up to seven days beforehand. The customer will be notified of the proceedings by means of push notifications and live tracking.
  • Group orders can also be placed in Uber Eats. The bill can be paid for by one member of the group and can also be split among the members.
  • Uber Eats has a map feature which makes it superb for those who like to explore nearby neighborhoods and local cuisine.

Other FAQs about Meal Delivery Services  that you may be interested in.

What does Gold on Uber Eats mean?

What is a platinum Uber Eats driver? 

How long does Uber status last?

Conclusion

This blogpost has explained if you can get deactivated from Uber Eats. In addition to this, we have taken a close look at some of Uber and Uber Eats community guidelines. Finally, we have checked out some of the top features of Uber that make it such a highly acclaimed and well-liked On-Demand food delivery app.

If you like this blogpost, please leave your comments and questions below.

Citations

https://www.ridesharingforum.com/t/ubereats-deactivation-policy-for-delivery-drivers-couriers/444

https://www.uberpeople.net/threads/uber-eats-deactivation.421842/

https://www.drivespark.com/four-wheelers/2019/uber-india-ban-community-guidelines-027470.html

https://www.businessinsider.com/why-is-my-uber-account-disabled

https://www.twu.com.au/wp-content/uploads/2021/01/AU_Delivery_Person_agreement_Jan_2021.pdf

https://www.spaceotechnologies.com/build-food-delivery-app-ubereats-top-features/

Hi, I am Charlotte, I love cooking and in my previous life, I was a chef. I bring some of my experience to the recipes on this hub and answer your food questions.